Requisition Number: 2022-009
Job Title: Caseworker
City: Wilkes-Barre
State: PA


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Description/Job Summary

To improve school attendance and success through the engagement of families. PASS (Parent and Students Succeed) is a community based, cross system program created to promote the reduction and prevention of truancy in Luzerne County. The program relies on the interaction with schools, community human service providers, Luzerne County court system, and the Department of Juvenile Probation. Referrals to the program will come from schools, the community and LCCYS’s screening department.

Program Mission:

 • To improve school attendance, in conjunction with achievement of parent and student success.

• To strengthen the relationship between the student, family and school.

• To promote academic success of a student, while ensuring a cooperative relationship between the student, family and school.

 • To provide an opportunity for collaboration with community service providers, child welfare agency, juvenile justice, and schools in promoting family engagement and improved student attendance and success.

• To prevent legal involvement in the child welfare agency through early identification and intervention.


1.   Administrative    
  • Adheres to established regulations, policies and procedures of the overall agency and their specific component.
  • Attends seminars, conferences, and training to enhance skills and job performance as directed by supervisor, subject to approval of the Program Manager.
  • Performs in an advisory capacity to other professional staff in specialized areas through participation in conferences and meetings for the purpose of diagnosis and plan of treatment.
  •  Interprets agency programs, policies, and/or procedures to individuals, groups and agencies as assigned by the Program Manager.

2.   Case Management  
  • Works in close cooperation with schools, other social agencies, hospitals, clinics, courts, and community resources in planning to meet the needs of clients and assists clients in utilizing their resources.
  • Prepares dictation and record keeping as required by specific agency department programs on a timely basis as directed by supervisor.
 3.   Direct Service          
  • Works closely with the Juvenile Court / Probation System / Magisterial System / schools to establish and facilitate the referral and feedback process.
  • Obtains information from clients, families, and significant others necessary for the identification of social, economic, health, or physical problems, assisting clients in obtaining a wide variety of services and/or treatment.
  • Provides direct clinical, advocacy and/or supportive services to individual clients, members of their families, and/or significant others to aid them in achieving a more satisfactory adjustment to their specific problems or situations, including individual family and group treatment.
4.   Supervision     
  • This position will report to the Program Supervisor for supervision, direction, monitoring and evaluation of job performance for this classification.  

Required Qualifications

A Bachelor’s degree in social work or a related field and Bilingual a plus.
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We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.