Requisition Number: 2022-001
Job Title: Caseworker
City: Wilkes-Barre
State: PA


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Description/Job Summary

The Parent and Student Success Program (PASS) is a program designed to improve school attendance and success through family engagement of families in the educational process. Prevention services are provided both to the child/children and families experiencing truancy issues by providing outreach to assess their needs. Caseworkers/Supervisors meet with families in their homes for the purpose of completing a comprehensive family assessment to determine if the family is in need of community based services. Families are referred to appropriate service providers. Caseworkers/ Supervisors develop professional working relationships within the school setting and act as a liaison with Luzerne County Children and Youth Services, community agencies, and assigned school districts. Caseworkers/Supervisors assist in the development of the Student Attendance Improvement Plan. Finally, an important role is to prevent legal or child welfare involvement through early identification and intervention.


1.   Administrative    
  • Adheres to established regulations, policies and procedures of the overall agency and their specific component.
  • Attends seminars, conferences, and training to enhance skills and job performance as directed by supervisor, subject to approval of the Program Manager.
  • Performs in an advisory capacity to other professional staff in specialized areas through participation in conferences and meetings for the purpose of diagnosis and plan of treatment.
  •  Interprets agency programs, policies, and/or procedures to individuals, groups and agencies as assigned by the Program Manager.

2.   Case Management  
  • Works in close cooperation with schools, other social agencies, hospitals, clinics, courts, and community resources in planning to meet the needs of clients and assists clients in utilizing their resources.
  • Prepares dictation and record keeping as required by specific agency department programs on a timely basis as directed by supervisor.
 3.   Direct Service          
  • Works closely with the Juvenile Court / Probation System / Magisterial System / schools to establish and facilitate the referral and feedback process.
  • Obtains information from clients, families, and significant others necessary for the identification of social, economic, health, or physical problems, assisting clients in obtaining a wide variety of services and/or treatment.
  • Provides direct clinical, advocacy and/or supportive services to individual clients, members of their families, and/or significant others to aid them in achieving a more satisfactory adjustment to their specific problems or situations, including individual family and group treatment.
4.   Supervision     
  • This position will report to the Program Supervisor for supervision, direction, monitoring and evaluation of job performance for this classification.  

Required Qualifications

A Bachelor’s degree in social work or a related field and Bilingual a plus.
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We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.